Who We Are
Our website address is: https://www.revawake.co (hereinafter referred to as “this website”). This website is an online store powered by WooCommerce. This privacy policy explains how we collect, use, store, and protect your personal data.
What Personal Data We Collect and Why
Orders and Payments
When you place an order on our site, we collect the following information:
- Name, email address, phone number
- Billing address and shipping address
- Payment details (processed securely through third-party payment gateways such as Stripe; we do not store your full credit card number on our servers)
- Order history and transaction records
This data is used to fulfil your order, process payments, arrange shipping, and provide customer support.
Account Registration
If you create an account, we store your name, email address, shipping/billing addresses, and order history. You can view, edit, or request deletion of your personal information at any time through your account dashboard.
评论
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
媒体
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Contact Forms and Emails
If you contact us via a contact form or email, we collect your name, email address, and any information you include in your message. This data is used solely to respond to your inquiry.
曲奇
Essential Cookies
- Cart and session cookies: WooCommerce uses cookies to track the contents of your shopping cart and maintain your session while browsing. These are essential for the store to function.
- Login cookies: When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes the login cookies.
Comment Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
Analytics Cookies
We may use third-party analytics services (such as Google Analytics) to understand how visitors use our site. These services may set their own cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Cookies
Our payment processors (e.g. Stripe) may set cookies as part of the payment process. Please refer to their respective privacy policies for details:
- Stripe: https://stripe.com/privacy
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
- Payment processors: Your payment information is shared with our payment gateway provider (e.g. Stripe) to process transactions securely.
- Shipping carriers: Your name, address, and contact details are shared with shipping and logistics providers to deliver your order.
- Spam detection: Visitor comments may be checked through an automated spam detection service (e.g. Akismet).
- Analytics: Anonymized usage data may be shared with analytics providers.
- Password reset: 如果您请求重置密码，重置电子邮件中将包含您的 IP 地址。
We do not sell your personal data to any third party.
International Data Transfers
As our services may involve third-party providers located outside of your country or region, your personal data may be transferred to and processed in countries with different data protection laws. We take reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.
How Long We Retain Your Data
- Order data: We retain order information for as long as necessary to fulfil legal, accounting, and reporting obligations (typically 7 years for tax and legal compliance).
- Account data: Your account information is retained for as long as your account is active. You may request deletion at any time.
- Comments: Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
- Analytics data: Anonymized analytics data may be retained indefinitely.
What Rights You Have Over Your Data
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (except data we are obliged to keep for legal, administrative, or security purposes)
- Request an exported file of your personal data
- Withdraw consent for data processing where consent was the legal basis
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information below.
How We Protect Your Data
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing through PCI-compliant gateways, and restricted access to personal data. While no method of transmission over the Internet is 100% secure, we strive to protect your personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
联系我们
If you have any questions about this privacy policy or your personal data, please contact us at:
Website: https://www.revawake.co